UpsellDesk Data Deletion Instructions
Data Deletion Request
UpsellDesk respects user privacy and provides users with the ability to request deletion of their personal data associated with our platform and integrations.
This page explains how users can request deletion of their information from UpsellDesk.
How to Request Data Deletion
If you would like to request deletion of your personal data associated with UpsellDesk, please send a request using the contact information below.
Email: support@upselldesk.com
Please include the following information in your request:
- Your full name
- Your email address
- Your business or account information (if applicable)
- A brief description of your deletion request
What Data May Be Deleted
Upon verification of your request, we may delete:
- Account information
- Chatbot configuration data
- Customer communication data
- Connected platform information
- Usage-related information associated with your account
Some information may be retained where required for:
- Legal obligations
- Security purposes
- Fraud prevention
- Compliance requirements
- Dispute resolution
Verification Process
For security and privacy reasons, we may verify your identity before processing deletion requests.
This helps protect user accounts and prevent unauthorized deletion requests.
Processing Time
We aim to process verified deletion requests within a reasonable timeframe.
Processing time may vary depending on the nature of the request and applicable legal obligations.
Third-Party Platforms
If you connected third-party services such as:
- WhatsApp Business Platform
- Facebook Messenger
- Instagram Messaging
You may also need to manage or remove permissions directly from those platforms.
UpsellDesk cannot delete data controlled solely by third-party platforms.
Contact Information
For any questions regarding data deletion or privacy requests, contact:
UpsellDesk
Website: https://upselldesk.com
Email: support@upselldesk.com